Return & Refund Policy
Last updated: July 17, 2025
Thank you for shopping with Glimmercart. We want you to feel confident and delighted with every purchase. If for any reason you’re not completely satisfied, our return and refund policy is here to help.
🕒 30-Day Return Window
You have 30 days from the date you receive your item to request a return.
To be eligible for a return, your item must be:
- In the same condition you received it
- Unworn or unused
- With original tags attached
- In its original packaging
- Accompanied by your receipt or proof of purchase
⚠️ Returns sent without prior approval will not be accepted.
🔁 How to Start a Return
To begin the return process, please contact our support team at
📧 info@glimmercart.shop
Include your order number and reason for the return. We’ll guide you through the next steps.
📦 Return Shipping
- Customers are responsible for return shipping costs unless:
- You received the wrong item, or
- Your item arrived damaged or defective
In such cases, Glimmercart will cover the cost of return shipping.
We recommend using a trackable shipping service and keeping your shipping receipt for your records.
💳 Refunds
Once we receive and inspect your return:
- We will notify you of the approval or rejection of your refund
- If approved, your refund will be processed back to your original payment method within 10 business days
Please allow extra time for your bank or credit card company to process and post the refund.
If it’s been more than 15 business days since your refund was approved and you haven’t received it, contact us at info@glimmercart.shop.
🔄 Exchanges
Yes, we do accept exchanges!
The quickest method is to return the original item and place a new order for the one you prefer.
🚫 Non-Returnable Items
Some items are not eligible for return, including:
- Perishable goods (e.g. food, plants, flowers)
- Custom or personalized items
- Personal hygiene items (e.g. cosmetics)
- Hazardous materials or flammable liquids
- Gift cards and items marked as final sale
If you are unsure whether your item is returnable, please reach out to us before requesting a return.
🛠 Damaged or Incorrect Items
Please inspect your order immediately upon arrival.
If you receive an item that is damaged, defective, or not what you ordered, contact us right away at info@glimmercart.shop so we can resolve the issue quickly.
🌍 Currency
All purchases and refunds are processed in USD (United States Dollar).
There are no restocking fees for returns or exchanges.
Need Help?
Our support team is always here to assist you with returns, exchanges, or any questions about your order.
📧 info@glimmercart.shop
Thank you for shopping at Glimmercart — where your satisfaction means everything to us.
Contact Information
Business Name: Glimmercart
Chat Support: 24/7
Business Hours: 08:00 AM to 5:00 PM (Monday to Friday)
Email: info@glimmercart.shop
Number: +1 (307) 555-4468
Business Address: 4223 Moraine St, Laramie, Wyoming 82070, United States