Return & Refund Policy
Last updated: August 27, 2025
Thank you for shopping with Glimmercart. We want you to feel confident and delighted with every purchase. If for any reason you’re not completely satisfied, our return and refund policy is here to help.
Return Window
You have 30 days from the date you receive your item to request a return.
Return Eligibility
To be eligible for a return, your item must be:
- In the same condition you received it
- Unworn or unused
- With original tags attached
- In its original packaging
- Accompanied by your receipt or proof of purchase
Returns sent without prior approval will not be accepted.
Return Label
Return labels and shipping costs are the customer’s responsibility unless the return is due to damage, defect, or wrong item received.
How to Start a Return
To begin the return process, please contact our support team at:
info@glimmercart.shop
Include your order number and reason for the return. We’ll guide you through the next steps.
Return Shipment
- Change of mind – Customer pays return shipping
- Damaged or defective product – Glimmercart covers return shipping
- Wrong item received – Glimmercart covers return shipping
Refund Eligibility
Refunds are issued once the returned item is received and inspected. We will notify you whether your refund is approved or rejected.
Refund Processing Time
If approved, your refund will be processed within 10 business days to your original payment method.
Refund Processing Time Breakdown
- Day 1–3: Return inspection and approval confirmation
- Day 4–7: Refund initiation to payment processor
- Day 8–10: Bank or credit card processing and posting of funds
If it’s been more than 15 business days since your refund was approved and you haven’t received it, contact us at info@glimmercart.shop.
Exchanges
Yes, we do accept exchanges! The fastest way to exchange is to return the original item and place a new order for the preferred product.
Non-Returnable Items
Some items are not eligible for return, including:
- Perishable goods (food, plants, flowers)
- Custom or personalized items
- Personal hygiene items (cosmetics)
- Hazardous materials or flammable liquids
- Gift cards and items marked as final sale
Damaged or Incorrect Items
Please inspect your order immediately upon arrival. If you receive a damaged, defective, or incorrect item, contact us right away at info@glimmercart.shop so we can resolve the issue quickly.
Currency
All purchases and refunds are processed in USD (United States Dollar). There are no restocking fees for returns or exchanges.
Need Help?
Our support team is always here to assist you with returns, exchanges, or any questions about your order.
Contact: info@glimmercart.shop
Contact Information
Business Name: Glimmercart
Chat Support: 24/7
Business Hours: 08:00 AM to 5:00 PM (Monday to Friday)
Email: info@glimmercart.shop
Number: +1 (307) 555-4468
Business Address: 4223 Moraine St, Laramie, Wyoming 82070, United States